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How ff88 Handles Your Personal Information

Your account details, payment records and browsing activity are handled with care at ff88 — we collect only what we need to run your account, process your JazzCash, Easypaisa or Raast transactions, and keep things working on your device.

Account data kept secureJazzCash, Easypaisa, Raast payment records protectedNo data sold to third partiesYou can request your data anytimePakistan-eligible access only
ff88 How ff88 Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to access, correct or delete any personal information we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email, or via the help form on the contact page. We aim to respond to all data requests within a reasonable window — typically a few business days — and we will confirm receipt as soon as your message arrives.

Team online

Live Chat

Open your account dashboard and start a chat. Our support team can pull up your data profile and walk you through access or correction requests in real time.

Email Support

Send your data request to our support email address listed on the contact page. Include your registered account name so we can locate your record quickly.

Help Form

Use the contact form at ff88/contact to submit a formal data request. Select the privacy category from the dropdown so it reaches the right team.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Keeping your account data accurate and safe is not optional for us — it is how the platform functions. From the moment you verify your identity to the moment a Raast withdrawal clears, every step involves data we are responsible for. Here is how we manage the four key areas of that responsibility.

Account Security

Your account is protected by password authentication and OTP verification on login. Unusual activity — like a new device or unfamiliar location — triggers an additional check before access is granted.

Cookie Controls

We use session cookies to keep you logged in and functional cookies to remember your preferred deposit method, whether that is JazzCash, Easypaisa or Raast. You can manage cookie preferences through your browser settings at any time.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by applicable law. When retention periods end, records are deleted or anonymised.

Requesting Changes

You have the right to request a copy of your data, ask us to correct inaccurate details, or request deletion where permitted by law. Submit your request through live chat or the support email on our contact page.

Common Questions About Your Privacy at ff88

These are the questions we hear most often about how personal data is handled on the platform. If your question is not covered here, live chat or the support email are the fastest routes to a direct answer.

We collect your name, email address, phone number and identity documents at registration. This is needed to verify your account, process payments and keep your wallet history accurate.

Yes. Payment transaction references and amounts are logged for your account records, but full wallet credentials are processed by the payment provider directly — we do not store your JazzCash or Easypaisa PIN.

You can request a full data copy at any time. Contact us via live chat in your account dashboard or by email through the contact page. We will confirm receipt and respond within a few business days.

We share data only with payment processors like JazzCash, Easypaisa and Raast to execute your transactions, and with service providers who operate under strict data agreements. We do not sell your data.

Submit a deletion request through the help form at ff88/contact or via live chat. Deletions are carried out where permitted by applicable law; some records may be retained for legal compliance periods.

We use cookies for session management, login security and payment preference memory. You can disable non-essential cookies in your browser settings, though some account functions may not work correctly without session cookies.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.